Case studies
Employee Journey Map
New employees were losing critical context between signing and their first day. Onboarding was inconsistent across departments — and relocating employees had an entirely different, unstructured experience.
Problem
Opaque onboarding with information loss at handoffs, no structured relocation path, and unclear ownership across HR, IT, and managers.
Solution
A 5-stage journey visualization with owners and success metrics per stage, plus a dedicated relocation track — implemented with automation in project management tools.
How it works
Pre-boarding
Preparation, access setup, welcome messages, and documentation sent before day one.
Week 1
Team introductions, tool access, role clarity, and first-week check-in with manager.
Month 1 Checkpoint
Progress review, expectation alignment, early feedback loop between HR and manager.
Month 3 Checkpoint
Formal review against onboarding goals, decision point, development planning.
Relocation Track
Separate path for employees relocating — visa, housing, local setup, HR touchpoints.
5
stages mapped end-to-end
1
separate track for relocating employees
3
owner teams mapped per stage
